Proactive notifications, on by default.
When retention is the game, proactive messaging is the move. Send alerts at any policy milestone, so insureds never miss a due date, forget a renewal, or get caught off-guard.
Reach insureds the way they actually want to be reached.
Multi-channel proactive notifications make sure you reach insureds wherever they are. Personalized content increases satisfaction, improves response rates, and keeps cancellations off the books.
- Every policy milestone, covered. Payment reminders, autopay alerts, cancellation notices, even reminders to leave a review. Notifications are sent at the right time, through the right channel.
- Personalized, branded, automated. Every send goes out personalized with dynamic content and the right tone for the moment.
- Built for retention. Proactive notifications keep insureds in the loop and on the books. SMS on cancel day alone cuts cancellations by 52%.
- 52% fewer cancellations when SMS is sent on the cancel day.
- 13% retention boost from securing a customer email address.
- 48% of people want info, advice, and tips from their carrier.
Notifications built for retention.
Proactive messaging that keeps your customers coming back.
Cut cancellations by 52%
A single SMS on cancellation day cuts policy cancellations in half. The cheapest retention tool you'll ever deploy, and the most measurable.
Text-to-Pay, built in
Premium due? Send a text. Your insured replies with PAY and the transaction completes inside the conversation.
Compliance taken care of
Short code, opt-in management, and TCPA compliance handled out of the box. Deliverability and trust on day one.
Guide the customer journey
Send customers a call to action that points them where you need. Direct traffic to the portal by providing a link, or send them to the IVR.
Ready to transform your customer experience?
30 minute demo, real product, real questions answered.